Contact information

Customer service available during business hours Monday - Friday at regional service points
(Check your municipality's nearest service point from the regional contact details )

Helpline 116 006 Mon - Tues (1 pm – 9 pm) and Wed - Fri (5 pm – 9 pm)
Legal advice 0800 161 177 Mon - Thurs (5 pm – 7 pm)
Calls to national service numbers are free of charge.

The employees’ personal email addresses are in the form firstname.lastname (at) riku.fi

We request that you preferably contact the service points by phone. You can also leave a contact request via the contact link on the home page.

RIKU CONTACT DETAILS FOR EACH REGION:

SOUTHERN FINLAND
EASTERN FINLAND
LAPLAND
SOUTH-WESTERN FINLAND
WESTERN FINLAND
NORTHERN FINLAND
CENTRAL FINLAND
REGIONAL OFFICES

CENTRAL OFFICE

kartta

SOUTHERN FINLAND

Regional offices’ joint email address etelasuomi (at) riku.fi

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Metropolitan region service point

Espoo | Helsinki | Kauniainen | Vantaa

(09) 4135 0550
Maistraatinportti 4 A 4th floor, 00240 HELSINKI

Counselor Anne Veijola
040 523 0595
Counselor Sanna Mikkola
0400 971 940
Counselor Piia Kanniainen-Anttila
040 672 0988
Counselor Liina Heinonen
040 704 4502

Central Uusimaa service point

Hyvinkää | Järvenpää | Kerava | Mäntsälä | Nurmijärvi | Tuusula

Sibeliuksenkatu 18, 04400 JÄRVENPÄÄ

Counselor Tuija Hellsten
0400 875 395

Päijät-Häme service point

Asikkala | Hartola | Heinola | Kärkölä | Lahti | Orimattila | Padasjoki | Sysmä

Lahden ensi- ja turvakoti ry
Loviisankatu 14 A 3, 15100 LAHTI

Counselor Kati Ulmala

050 402 1158

Kymenlaakso service point

Hamina | Iitti | Kotka | Kouvola | Miehikkälä | Pyhtää | Virolahti
Vuoroveto Crisis Centre

Keskikatu 13, 3rd floor, 45100 KOUVOLA

Counselor Marjukka Suurpää
050 0981 837

Western Uusimaa service point

Hanko | Inkoo | Karkkila | Kirkkonummi | Lohja | Raasepori | Siuntio | Vihti

Counselor Janiina Mieronkoski
040 351 8500

Porvoo region service point

Askola | Lapinjärvi | Loviisa | Myrskylä | Pornainen | Porvoo | Pukkila | Sipoo

Counselor Marja Lönnroth-Olin
040 652 8341

 

 

EASTERN FINLAND

Regional offices’ joint email address itasuomi (at) riku.fi

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Joensuu service point

Ilomantsi | Joensuu | Juuka | Kitee | Kontiolahti | Lieksa | Liperi | Nurmes | Outokumpu | Polvijärvi | Rääkkylä | Tohmajärvi | Valtimo

Siltakatu 14 B 26, 4th floor, 80100 Joensuu

Counselor Annariina Korpelainen
040 725 6001

Savonlinna service point

Enonkoski | Heinävesi | Rantasalmi | Savonlinna | Sulkava
Savonlinna Crisis Centre
Olavinkatu 40 A, 57130 Savonlinna

Counselor Taru Piiroinen

044 075 6798

Kuopio service point

Iisalmi | Juankoski | Kaavi | Keitele | Kiuruvesi | Kuopio | Lapinlahti | Leppävirta | Maaninka | Pielavesi | Rautalampi | Rautavaara | Siilinjärvi | Sonkajärvi | Suonenjoki | Tervo | Tuusniemi | Varkaus | Vesanto | Vieremä

Niiralankatu 7–9, 70600 Kuopio

Counselor Eila Kersalo

050 557 6712
Counselor Titta Räsänen
050 557 6711

Mikkeli service point

Hirvensalmi | Joroinen | Juva | Kangasniemi | Mikkeli | Mäntyharju | Pertunmaa | Pieksämäki | Puumala

Mikkeli Crisis Centre
Porrassalmenkatu 19 B 31, 50100 MIKKELI

Counselor Liisa Haapea

0400 922 310

Lappeenranta service point

Imatra | Lappeenranta | Lemi | Luumäki | Parikkala | Rautjärvi | Ruokolahti | Savitaipale | Taipalsaari | Ylämaa

Saimaa Crisis Centre

Kirkkokatu 1 , 53100 Lappeenranta

Counselor Maarit Kuntola
050 501 7994

 

LAPLAND

Regional offices’ joint email address lappi (at) riku.fi

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Rovaniemi service point

Kittilä | Kolari | Muonio | Pello | Posio | Ranua | Rovaniemi

Maakuntakatu 29-31 B 3rd floor, 96200 Rovaniemi

Counselor Jenny Ruotanen-Kolistaja

0400 979 026
Counselor Katri Turunen
040 775 3538

Meri-Lappi service point

Kemi | Keminmaa | Simo | Tervola | Tornio | Ylitornio

Crisis Centre Turvapoiju
Kaivokatu 5, 94100 Kemi

Counselor Maria-Riitta Saares

040 631 8550

Itä-Lappi service point

Kemijärvi | Pelkosenniemi | Salla | Savukoski | Sodankylä

Unarintie 13 B, 99600 Sodankylä

Toiminnanohjaaja Jonna-Tuulia Julkunen

Ylä-Lappi service point

Enontekiö | Inari | Utsjoki

Ivalontie 10, 99800 Ivalo

Counselor Katja Huotari
mobile 040 669 5383

 

SOUTH-WESTERN FINLAND

Regional offices’ joint email address lounaissuomi (at) riku.fi

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Turku service point

Aura | Kaarina | Kemiönsaari | Koski | TL | Kustavi | Lieto | Loimaa | Marttila | Masku | Mynämäki | Naantali | Nousiainen | Oripää | Paimio | Parainen | Pöytyä | Raisio | Rusko | Sauvo | Taivassalo | Turku | Vehmaa

Yliopistonkatu 24 C 46, 20100 Turku
tel. (02) 235 5055

Counselor Leila Taipale
050 340 3580
Counselor Tuula Kiviniemi
050 440 8126

Salo service point

Salo | Somero

Salon Crisis Centre Etappi
Kirkkokatu 10, 24100 SALO
fax (02) 727 3701

Counselor Päivi Pääkkönen
050 516 6144

Pori service point

Harjavalta | Honkajoki | Jämijärvi | Kankaanpää | Karvia | Kokemäki | Lavia | Luvia | Merikarvia | Nakkila | Noormarkku | Pomarkku | Pori | Siikainen | Ulvila

Mannerheim League for Child Welfare
Satakunnan piiri ry
Antinkatu 8, 28100 Pori

Counselor Tuija Mäntylä
050 593 6706

Rauma region's service point

Eura | Eurajoki | Köyliö | Laitila | Pyhäranta | Rauma | Säkylä | Uusikaupunki

Rauma Crisis Centre Ankkuripaikka
Valtakatu 13, 26100 Rauma

Counselor Heidi Väkiparta
050 375 5338

 

WESTERN FINLAND

Regional offices’ joint email address lansisuomi (at) riku.fi

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Vaasa region's service point

Isokyrö | Kaskinen | Korsnäs | Kristiinankaupunki | Laihia | Maalahti | Mustasaari | Närpiö | Oravais | Vaasa | Vöyri

Svenskspråkig service
Jakobstad | Karleby | Kaskö | Korsholm | Korsnäs | Kristinestad | Kronoby | Larsmo | Malax | Maxmo | Nykarleby | Närpes | Oravais | Pedersöre | Vasa | Vörå

Raastuvankatu 25, 65100 Vaasa

Counselor Maria Avcilar
0400 175 269
Counselor Nina Jansson
0440 371 050

Kokkola region's service point

Evijärvi | Halsua | Kannus | Kaustinen | Kokkola | Kruunupyy | Lestijärvi | Luoto | Pedersörenkunta | Perho | Pietarsaari | Toholampi | Uusikaarlepyy | Veteli

Kokkola Shelter Home
Ouluntie 31 B , 67100 KOKKOLA

Counselor Marja Lager

0440 548 265

Seinäjoki region's service point

Alajärvi | Alavus | Ilmajoki | Isojoki | Jalasjärvi | Karijoki | Kauhajoki | Kauhava | Kuortane | Kurikka | Lappajärvi | Lapua | Seinäjoki | Soini | Teuva | Vimpeli | Ähtäri

Kalevankatu 12 B A 16, 60100 Seinäjoki


Counselor Tiina Autio
040 350 3923

Ahvenanmaa region's service point

Brändö | Eckerö | Finström | Föglö | Geta | Hammarland | Jomala | Kumlinge | Kökar | Lemland | Lumparland | Mariehamn | Saltvik | Sottunga | Sund | Vårdö

Torggatan 26 A AX-22100 Mariehamn, Åland

Counselor Ann Kvarnström
0457 34 55 777

 

NORTHERN FINLAND

Regional offices’ joint email address pohjoissuomi (at) riku.fi

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Oulu region's service point

Hailuoto | Himanka | Ii | Kempele | Liminka | Lumijoki | Muhos | Oulu | Pudasjärvi | Tyrnävä | Utajärvi | Ylivieska

Vanhantullinkatu 2, 90100 Oulu

Counselor Tanja Kukkola
Counselor Inka Poikela
Counselor Ira Matsi

Kajaani region's service point

Hyrynsalmi | Kajaani | Kuhmo | Paltamo | Puolanka | Ristijärvi | Sotkamo | Suomussalmi | Vaala

Välikatu 1 B 26, 87100 Kajaani
Counselor Jaana Vanhala
040 822 5200
Counselor Jouni Kananen

050 599 0279

Kuusamo region's service point

Kuusamo | Taivalkoski

Counselor Jouni Kananen

050 599 0279

Raahe region's service point

Alavieska | Haapajärvi | Haapavesi | Kalajoki | Kärsämäki | Merijärvi | Nivala | Oulainen | Pyhäjoki | Pyhäjärvi | Pyhäntä | Raahe | Reisjärvi | Sievi | Siikajoki | Siikalatva | Vihanti

Shopping mall Masto
Ollinkalliontie 3 2.krs, 92150 Raahe

Counselor Päivi Kiiskilä

050 463 6188

 

CENTRAL FINLAND

Regional offices’ joint email address sisasuomi (at) riku.fi

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Pirkanmaa service point

Akaa | Hämeenkyrö | Ikaalinen | Juupajoki | Kangasala | Kihniö | Lempäälä | Mänttä-Vilppula | Nokia | Orivesi | Parkano | Pirkkala | Pälkäne | Ruovesi | Tampere | Urjala | Valkeakoski | Vesilahti | Virrat | Ylöjärvi

Hatanpään valtatie 34 E, 4th floor, 33100 Tampere
050 309 1551

Counselor Marjo Pahkala
045 8024834
Counselor Katja Sivill
050 309 2993
Counselor Jukka Aho
050 448 1792
Counselor Tarja Plihtari
050 525 8263

Sastamala-Huittinen service point

Huittinen | Punkalaidun | Sastamala

Crisis centre Tukitalo, Puistokatu 2, 38200 Sastamala

Counselor Tiina Iso-Aho
(03) 512 0501

Jyvässeutu service point

Hankasalmi | Joutsa | Jyväskylä | Jämsä | Kannonkoski | Karstula | Keuruu | Kinnula | Kivijärvi | Konnevesi | Kuhmoinen | Kyyjärvi | Laukaa | Luhanka | Multia | Muurame | Petäjävesi | Pihtipudas | Saarijärvi | Toivakka | Viitasaari | Uurainen | Äänekoski
Jyväskylän kriisikeskus Mobile

Asemakatu 2, 2.krs, 40100 Jyväskylä

Counselor Lea Manninen

050 368 0188

Counselor Sari Solismaa
050 336 8028

Kanta-Häme service point

Forssa | Hattula | Hausjärvi | Humppila | Hämeenlinna | Janakkala | Jokioinen | Loppi | Riihimäki | Tammela | Ypäjä

Suomen kasarmi 2, 13100 Hämeenlinna

Counselor Tuulikki Järvelä
050 378 2877

 

 

REGIONAL OFFICES

REGIONAL OFFICE OF SOUTHERN FINLAND

Maistraatinportti 4 A 4th floor, 00240 HELSINKI
Regional offices’ joint email address etelasuomi (at) riku.fi


Regional Manager Jenni Lehtonen
050 5835 331

REGIONAL OFFICE OF EASTERN FINLAND

Siltakatu 14 B 26, 4th floor, 80100 Joensuu

Regional offices’ joint email address itasuomi (at) riku.fi

Regional Manager Jaana Rossinen
040 507 0795
Domestic violence work coordinator Suvi Essel
050 428 9360

REGIONAL OFFICE OF LAPLAND

Maakuntakatu 29-31 B 3rd floor, 96200 Rovaniemi

Regional offices’ joint email address lappi (at) riku.fi
Regional Manager Päivi Alanne-Kunnari

0400 979 175

REGIONAL OFFICE OF SOUTH-WESTERN FINLAND

Yliopistonkatu 24 C 46, 20100 Turku
Regional offices’ joint email address lounaissuomi (at) riku.fi

Regional Manager Tiina Rantanen
050 551 5055

REGIONAL OFFICE OF WESTERN FINLAND

Raastuvankatu 25, 65100 Vaasa
Regional offices’ joint email address lansisuomi (at) riku.fi

Regional Manager Sari Somppi
050 5729 265

REGIONAL OFFICE OF NORTHERN FINLAND

Vanhantullinkatu 2, 90100 Oulu
Regional offices’ joint email address pohjoissuomi (at) riku.fi

Regional Manager Maarit Saukko

040 543 3495

REGIONAL OFFICE OF CENTRAL FINLAND

Visiting address: Nalkalankatu 12 G, 33200 Tampere
Post address: Pyhäjärvenkatu 1 A, 2. krs, 33200 Tampere
Regional offices’ joint email address sisasuomi (at) riku.fi

Regional Manager Katariina Westman
050 421 0236

 

 

 

CENTRAL OFFICE

Maistraatinportti 4 A 4th floor
00240 Helsinki
keskustoimisto (at) riku.fi

Operational Director
Leena-Kaisa Åberg
050 3378 703

Development Manager
Jaana Koivukangas
040 512 9335

Head of Communications, RIKU magazine’s copy editor
Sami Liukkonen
050 432 9998

Assistant
Ira Johnsson
040 646 3122

Assistance to victims of human trafficing
Senior advisor
Pia Marttila
040 630 9669

Advisor
Saara Pihlaja
040 621 2443

Youth project
Coordinator of online and youth services
Maatu Arkio-Lampinen
040 6744 895

Project Planner
Jenni Kreivi
040 632 4191

Project Planner
Raija Kontunen
040 670 5344