Support from a Service Point
RIKU has over 20 service points across Finland. At these locations, you can receive personal support and guidance or request a support person. If you are a victim of human trafficking or a related crime, you can request a support person from the Service for victims of human trafficking and related crimes.
The quickest way to get help is by contacting our national phone or chat services. If needed, they will direct you to the nearest RIKU service point:
- If you need help in English or another language besides Finnish or Swedish, you can submit a Contact Request.
- Victim Support Finland 116 006
- RIKUchat
All contacts to service points are handled by RIKU staff.
At our service points, we provide guidance on applying for restraining orders, advice on compensation claims and legal aid, and support in assessing potential costs related to the case.
A RIKU staff member will assess with you whether, in addition to other support from the service point, you also need a volunteer support person, if one is available at the time.
If you wish to visit, always schedule an appointment in advance
You can check the contact details of your nearest service point from our list of service points. If you wish to visit in person, please arrange an appointment in advance. Our service points mainly operate during office hours.
RIKU Support Persons Are There for You
You can ask for a volunteer support person from RIKU to accompany you, for example, to police interviews and court proceedings. You can talk confidentially with the support person about the emotions your case brings up. They will help you access further support and provide up-to-date practical advice related to the criminal process.
The support person service is free of charge. RIKU’s support persons are carefully selected and trained volunteers who receive professional guidance.
The earlier we know about your need for a support person, the more likely we can provide one, compared to last-minute requests.
Volunteer support persons are not always available for everyone who requests one, but as our client, you will never be left without help. A professional at the service point will still provide guidance and practical support throughout the criminal process.