Contact information

Customer service available during business hours Monday - Friday at regional service points
(Check your municipality's nearest service point from the regional contact details )

Helpline 116 006 Mon - Tues (1 pm – 9 pm) and Wed - Fri (5 pm – 9 pm)
Legal advice 0800 161 177 Mon - Thurs (5 pm – 7 pm)
Calls to national service numbers are free of charge.

The employees’ personal email addresses are in the form firstname.lastname (at) riku.fi

We request that you preferably contact the service points by phone. You can also leave a contact request via the contact link on the home page.

RIKU CONTACT DETAILS FOR EACH REGION:

REGIONAL OFFICE OF SOUTHERN FINLAND
REGIONAL OFFICE OF EASTERN FINLAND 
REGIONAL OFFICE OF LAPLAND
REGIONAL OFFICE OF SOUTH-WESTERN FINLAND 
REGIONAL OFFICE OF WESTERN FINLAND
REGIONAL OFFICE OF NORTHERN FINLAND  
REGIONAL OFFICE OF CENTRAL FINLAND
CENTRAL OFFICE 

 

REGIONAL OFFICE OF SOUTHERN FINLAND

Maistraatinportti 4 A 4th floor, 00240 HELSINKI
Regional offices’ joint email address etelasuomi (at) riku.fi 


Regional Manager Jenni Lehtonen
mobil 050 5835 331 

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Metropolitan region service point

Espoo | Helsinki | Kauniainen | Vantaa

tel. (09) 4135 0550
Maistraatinportti 4 A 4th floor, 00240 HELSINKI

Counselor Anne Veijola
mobile 040 523 0595

Counselor Mikko Chalin
mobile 0400 971 940

Counselor Piia Kanniainen-Anttila
mobile 040 672 0988

Central Uusimaa service point 

Hyvinkää | Järvenpää | Kerava | Mäntsälä | Nurmijärvi | Tuusula

Sibeliuksenkatu 18, 04400 JÄRVENPÄÄ 

Operational Director Tuija Hellsten
mobile 0400 875 395

Päijät-Häme service point  

Asikkala | Hartola | Heinola | Kärkölä | Lahti | Orimattila | Padasjoki | Sysmä

Lahden ensi- ja turvakoti ry
Loviisankatu 14 A 3, 15100 LAHTI 

Counselor Kati Ulmala

mobile 050 402 1158 

Kymenlaakso service point

Hamina | Iitti | Kotka | Kouvola | Miehikkälä | Pyhtää | Virolahti
Vuoroveto Crisis Centre

Keskikatu 13, 3rd floor, 45100 KOUVOLA

Counselor Marjukka Suurpää
mobile 050 0981 837

Western Uusimaa service point

Hanko | Inkoo | Karkkila | Kirkkonummi | Lohja | Raasepori | Siuntio | Vihti

Counselor Janiina Mieronkoski
Mobile 040 351 8500

Porvoo region service point 

Askola | Lapinjärvi | Loviisa | Myrskylä | Pornainen | Porvoo | Pukkila | Sipoo

Counselor Sofia Eklund
mobile 040 652 8341

 

 

REGIONAL OFFICE OF EASTERN FINLAND 

Siltakatu 14 B 26, 4th floor, 80100 Joensuu

tel. (013) 221 990                                                                                                      
Regional offices’ joint email address  itasuomi (at) riku.fi

Regional Manager Jaana Rossinen
mobile 040 507 0795

Domestic violence work coordinator Suvi Essel
mobile 050 428 9360

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Joensuu service point

Ilomantsi | Joensuu | Juuka | Kitee | Kontiolahti | Lieksa | Liperi | Nurmes | Outokumpu | Polvijärvi | Rääkkylä | Tohmajärvi | Valtimo

Siltakatu 14 B 26, 4th floor, 80100 Joensuu

Counselor Annariina Tahvanainen
mobile 040 725 6001

Savonlinna service point

Enonkoski | Heinävesi | Rantasalmi | Savonlinna | Sulkava
Savonlinna Crisis Centre
Olavinkatu 40 A, 57130 Savonlinna

Counselor Taru Piiroinen

mobile 044 075 6798

Kuopio service point

Iisalmi | Juankoski | Kaavi | Keitele | Kiuruvesi | Kuopio | Lapinlahti | Leppävirta | Maaninka | Pielavesi | Rautalampi | Rautavaara | Siilinjärvi | Sonkajärvi | Suonenjoki | Tervo | Tuusniemi | Varkaus | Vesanto | Vieremä

Kuopio Crisis Centre
Suokatu 27, 70100 Kuopio

Counselor Eila Kersalo

mobile 050 557 6712

Counselor Päivi Kekäläinen
mobile 050 557 6711

Mikkeli service point

Hirvensalmi | Joroinen | Juva | Kangasniemi | Mikkeli | Mäntyharju | Pertunmaa | Pieksämäki | Puumala

Mikkeli Crisis Centre
Porrassalmenkatu 19 B 31, 50100 MIKKELI

Counselor Liisa Haapea  

mobile 0400 922 310

Lappeenranta service point

Imatra | Lappeenranta | Lemi | Luumäki | Parikkala | Rautjärvi | Ruokolahti | Savitaipale | Taipalsaari | Ylämaa

Saimaa Crisis Centre
Pormestarinkatu 6 A (5th floor), 53100 Lappeenranta

Counselor Maarit Kuntola
mobile 050 501 7994

 

REGIONAL OFFICE OF LAPLAND

Maakuntakatu 29-31 B 3rd floor, 96200 Rovaniemi

Regional offices’ joint email address  lappi (at) riku.fi
Regional Manager Päivi Alanne-Kunnari

mobile 0400 979 175

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Rovaniemi service point

Kittilä | Kolari | Muonio | Pello | Posio | Ranua | Rovaniemi

Maakuntakatu 29-31 B 3rd floor, 96200 Rovaniemi

Counselor Jenny Ruotanen-Kolistaja

mobile 0400 979 026 

Meri-Lappi service point

Kemi | Keminmaa | Simo | Tervola | Tornio | Ylitornio

Crisis Centre Turvapoiju
Kaivokatu 5, 94100 Kemi

Counselor Maria-Riitta Saares

mobile 040 631 8550

Itä-Lappi service point

Kemijärvi | Pelkosenniemi | Salla | Savukoski | Sodankylä

Unarintie 13 B, 99600 Sodankylä

Counselor Jonna-Tuulia Julkunen
mobile 0400 970 081

Ylä-Lappi service point

Enontekiö | Inari | Utsjoki

Ivalontie 10, 99800 Ivalo

Counselor Katja Huotari
mobile 040 669 5383   

 

 

REGIONAL OFFICE OF SOUTH-WESTERN FINLAND

Yliopistonkatu 24 C 46, 20100 Turku
Regional offices’ joint email address  lounaissuomi (at) riku.fi

Regional Manager Tiina Rantanen
mobile 050 551 5055

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Turku service point

Aura | Kaarina | Kemiönsaari | Koski | TL | Kustavi | Lieto | Loimaa | Marttila | Masku | Mynämäki | Naantali | Nousiainen | Oripää | Paimio | Parainen | Pöytyä | Raisio | Rusko | Sauvo | Taivassalo | Turku | Vehmaa

Yliopistonkatu 24 C 46, 20100 Turku
tel. (02) 235 5055

Counselor Leila Taipale
mobile 050 340 3580

Counselor Sirkku Opacic
mobile 050 440 8126

Salo service point

Salo | Somero

Salon Crisis Centre Etappi
Kirkkokatu 10, 24100 SALO
fax (02) 727 3701

Counselor Jutta Sohlman 

mobile 050 304 7015

Pori service point

Harjavalta | Honkajoki | Jämijärvi | Kankaanpää | Karvia | Kokemäki | Lavia | Luvia | Merikarvia | Nakkila | Noormarkku | Pomarkku | Pori | Siikainen | Ulvila

Mannerheim League for Child Welfare
Satakunnan piiri ry
Antinkatu 8, 28100 Pori

Counselor Tuija Mäntylä
mobile 050 593 6706

Rauma region's service point

Eura | Eurajoki | Köyliö | Laitila | Pyhäranta | Rauma | Säkylä | Uusikaupunki

Rauma Crisis Centre Ankkuripaikka
Valtakatu 13, 26100 Rauma

Counselor Heidi Väkiparta
mobile 050 375 5338

 

REGIONAL OFFICE OF WESTERN FINLAND

Raastuvankatu 25, 65100 Vaasa 
tel. (06) 317 5654                                                                                                               
Regional offices’ joint email address  lansisuomi (at) riku.fi 

Regional Manager Sari Somppi 
mobile 050 5729 265 

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Vaasa region's service point

Isokyrö | Kaskinen | Korsnäs | Kristiinankaupunki | Laihia | Maalahti | Mustasaari | Närpiö | Oravais | Vaasa | Vöyri

Svenskspråkig service
Jakobstad | Karleby | Kaskö | Korsholm | Korsnäs | Kristinestad | Kronoby | Larsmo | Malax | Maxmo | Nykarleby | Närpes | Oravais | Pedersöre | Vasa | Vörå
Åland: Brändö | Eckerö | Finström | Föglö | Geta | Hammarland | Jomala | Kumlinge | Kökar | Lemland | Lumparland | Mariehamn | Saltvik | Sottunga | Sund | Vårdö

Raastuvankatu 25, 65100 Vaasa

Counselor Nina Jansson
mobile 0440 371 050

Counselor Terhi Laitala
mobile 0400 175 269 

Kokkola region's service point

Evijärvi | Halsua | Kannus | Kaustinen | Kokkola | Kruunupyy | Lestijärvi | Luoto | Pedersörenkunta | Perho | Pietarsaari | Toholampi | Uusikaarlepyy | Veteli

Kokkola Shelter Home
Ouluntie 31 B , 67100 KOKKOLA 

Operational Director Satu Isorinne

mobile 0440 548 265

Seinäjoki region's service point

Alajärvi | Alavus | Ilmajoki | Isojoki | Jalasjärvi | Karijoki | Kauhajoki | Kauhava | Kuortane | Kurikka | Lappajärvi | Lapua | Seinäjoki | Soini | Teuva | Vimpeli | Ähtäri

Kalevankatu 12 B A 16, 60100 Seinäjoki


Counselor Tiina Autio
mobile 040 350 3923   

 

REGIONAL OFFICE OF NORTHERN FINLAND 

Vanhantullinkatu 2, 90100 Oulu
Regional offices’ joint email address  pohjoissuomi (at) riku.fi

Regional Manager Maarit Saukko

mobile 040 543 3495

 

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Oulu region's service point

Hailuoto | Himanka | Ii | Kempele | Kuusamo |  Liminka | Lumijoki | Muhos | Oulu | Pudasjärvi | Taivalkoski | Tyrnävä | Utajärvi | Ylivieska

Vanhantullinkatu 2, 90100 Oulu

Counselor Tanja Korkala
mobile 044 786 8894

Counselor Inka Poikela
mobile 050 324 7178 

Kajaani region's service point

Hyrynsalmi | Kajaani | Kuhmo | Paltamo | Puolanka | Ristijärvi | Sotkamo | Suomussalmi | Vaala

Välikatu 1 B 26, 87100 Kajaani

Counselor Jaana Vanhala
mobile 040 822 5200

Counselor Jouni Kananen 

mobile 050 599 0279

Raahe region's service point

Alavieska | Haapajärvi | Haapavesi | Kalajoki | Kärsämäki | Merijärvi | Nivala | Oulainen | Pyhäjoki | Pyhäjärvi | Pyhäntä | Raahe | Reisjärvi | Sievi | Siikajoki | Siikalatva | Vihanti

Shopping mall Masto
Ollinkalliontie  3 2.krs, 92150 Raahe

Counselor Päivi Kiiskilä

mobile 050 463 6188

 

REGIONAL OFFICE OF CENTRAL FINLAND

Hatanpään valtatie 34 E, 4th floor, 33100 Tampere
Regional offices’ joint email address  sisasuomi (at) riku.fi

Regional Manager Katariina Westman
mobile 050 421 0236

We mainly operate during business hours at the service points. If necessary, you can ask for evening appointments.

Pirkanmaa service point

Akaa | Hämeenkyrö | Ikaalinen | Juupajoki | Kangasala | Kihniö | Lempäälä | Mänttä-Vilppula | Nokia | Orivesi | Parkano | Pirkkala | Pälkäne | Ruovesi | Tampere | Urjala | Valkeakoski | Vesilahti | Virrat | Ylöjärvi

Hatanpään valtatie 34 E, 4th floor, 33100 Tampere
mobil 050 309 1551

Counselor Marjo Pahkala
mobile
045 8024834

Counselor Katja Sivill
mobile 050 309 2993

Counselor Jukka Aho
mobile 050 448 1792 

Sastamala-Huittinen service point

Huittinen | Punkalaidun | Sastamala

Crisis centre Tukitalo, Puistokatu 2, 38200 Sastamala

Counselor Tiina Iso-Aho
tel. (03) 512 0501

Jyvässeutu service point

Hankasalmi | Joutsa | Jyväskylä | Jämsä | Kannonkoski | Karstula | Keuruu | Kinnula | Kivijärvi | Konnevesi | Kuhmoinen | Kyyjärvi | Laukaa | Luhanka | Multia | Muurame | Petäjävesi | Pihtipudas | Saarijärvi | Toivakka | Viitasaari | Uurainen | Äänekoski Jyväskylän kriisikeskus Mobile

Asemakatu 2, 2.krs,  40100 Jyväskylä

Counselor Lea Manninen
tel. (014) 266 7150

mobile 050 368 0188

Counselor Sari Solismaa
mobile 050 336 8028 

Kanta-Häme service point

Forssa | Hattula | Hausjärvi | Humppila | Hämeenlinna | Janakkala | Jokioinen | Loppi | Riihimäki | Tammela | Ypäjä

Suomen kasarmi 2, 13100 Hämeenlinna

Counselor Rebekka Wadhwa
mobile 050 378 2877

 

CENTRAL OFFICE 

Maistraatinportti 4 A 4th floor
00240 Helsinki
keskustoimisto (at) riku.fi 

Operational Director
Leena-Kaisa Åberg
mobile 050 3378 703

Development Manager
Jaana Koivukangas
mobile 040 512 9335

PR, RIKU magazine’s copy editor
Sami Liukkonen
mobile 050 432 9998

Assistant
Ira Johnsson
mobile 040 646 3122

Coordinator,
Support work for victims of human trafficking
Pia Marttila
mobile 040 630 9669

Visitor operations in the Court of Justice project
Project Coordinator Anne Kujansuu
mobile 040 621 2443

Youth project
Coordinator of online and youth services
Maatu Arkio-Lampinen
mobile 040 6744 895

Project Planner
Jenni Kreivi
mobile 040 632 4191

Project Planner
Raija Kontunen
mobile 040 670 5344